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Terms of service and privacy policy.
Terms of Service
Last updated 27 June 2026
These Terms of Service ("Terms") govern your access to and use of the Tutsy platform, websites and related services (together, the "Service"), operated by Tutsy ("Tutsy", "we", "us"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and able to enter into a binding contract to create an account. Where a lesson is intended for a learner who is a minor, the account must be held and supervised by a parent or legal guardian, who is responsible for all activity under that account. You are responsible for complying with the laws that apply to you.
2. What Tutsy is and is not
Tutsy is an online marketplace that helps people offer and find tutoring and lessons. Tutors publish listings; students browse listings and message tutors. Tutsy is a venue and facilitator only. Tutsy is not a party to any agreement between a tutor and a student, is not the employer, agent or representative of any user, and does not provide tutoring itself. We do not verify the qualifications, statements, or background of users and make no guarantee about the quality, safety, legality or outcome of any lesson. You deal with other users at your own risk and should use your own judgement.
3. Your account
- You can register with an email address and password, or by signing in with Google.
- You must provide accurate information and keep it up to date.
- You are responsible for safeguarding your credentials and for all activity under your account.
- Notify us promptly of any unauthorised use. We may require email verification to use certain features.
4. Listings and paid placement
To make additional listings active, or to give a listing stronger placement in search, you pay a recurring per-listing charge; see pricing for current tiers and prices. There is no account-wide subscription. Placement renews automatically until you turn it off; if a paid placement lapses, the listing falls back to the free tier or is deactivated. We may change placement prices or names; where a change affects a listing you are paying for, we will ask for your consent before it renews at the new price.
5. Fees and payments
Paid placement and any other paid features are billed through a third-party payment processor; prices and billing terms are shown before you pay, and Tutsy does not store full card details. Placement subscriptions renew automatically until you cancel them, which you can do at any time from your billing settings (see § 4 for how a lapsed placement is handled). Statutory consumer and refund rights (see § 17) continue to apply.
6. Listings
- Listings must accurately describe what you offer and comply with these Terms and applicable law.
- You are responsible for the listings you publish and for keeping them accurate and up to date.
7. Your content and the licence you grant
You retain ownership of the content you submit: listings, descriptions, images, messages and profile details ("User Content"). You grant Tutsy a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt (for formatting and display), and show your User Content for the purpose of operating and promoting the Service. This licence ends when you delete the content or your account, except for content others have stored (messages already sent) and copies kept as required by law or § 16. You confirm you have the rights to the content you upload and that it does not infringe anyone else's rights.
8. AI-assisted features
Tutsy offers optional AI tools that can draft and polish listing text from prompts you provide, using third-party AI providers. AI output may be inaccurate, generic, or unintentionally similar to other material. It is provided "as is" and as a starting point only; you are responsible for reviewing, editing and verifying any AI-assisted content before publishing it, and you remain responsible for it as your User Content.
9. Acceptable use
You agree not to:
- post content that is unlawful, sexual, hateful, harassing, threatening, violent, or that exploits or endangers minors;
- impersonate others, misrepresent your identity or qualifications, or post misleading listings;
- infringe intellectual-property, privacy or other rights;
- circumvent fees, scrape or harvest data, or use bots without our permission;
- upload malware, attempt to breach security, or disrupt the Service;
- use the Service to spam, defraud, or for any unlawful purpose.
10. Content moderation and enforcement
To keep the platform safe, listing titles and descriptions and uploaded images are screened by an automated moderation system before they are published, and content that is flagged may be blocked so you can revise it. This automated screening does not make decisions that produce legal effects about you; if you believe content was wrongly blocked, contact us. We may also review content, and remove or restrict content or accounts that breach these Terms.
11. Tutsy's intellectual property
The Service, including its software, design, logos and branding, belongs to Tutsy or its licensors and is protected by law. We grant you a limited, revocable, non-transferable licence to use the Service as permitted by these Terms. You may not copy, modify, or create derivative works of the Service except as allowed by law.
12. Third-party services
The Service relies on and links to third parties (for example sign-in, hosting, email, AI and payment providers). We are not responsible for third-party services, and your use of them is governed by their own terms.
13. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free or secure, or that listings, users or lessons meet your expectations. Nothing in these Terms excludes liability that cannot be excluded by law, including statutory rights of consumers.
14. Limitation of liability
To the extent permitted by law, Tutsy is not liable for indirect, incidental, special or consequential losses, or for the conduct of users or the content or outcome of any lesson arranged through the Service. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited. Where liability cannot be excluded but can be limited, it is limited to the amount you paid us (if any) for the Service in the 12 months before the claim.
15. Indemnity
You agree to indemnify Tutsy against claims, losses and reasonable costs arising from your breach of these Terms, your User Content, or your unlawful use of the Service, except to the extent the loss is caused by us. This does not apply where you act as a consumer and the loss is not attributable to your fault.
16. Suspension and termination
You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, to comply with law, or to protect users or the Service. We may retain and use information after termination as described in the Privacy Policy and as required by law.
17. Consumers in the EU/EEA
If you are a consumer, you keep all mandatory rights under the law of your country of residence, including, where applicable, a 14-day right to withdraw from a paid contract. Because digital services begin immediately, you acknowledge that your right of withdrawal may end once performance has started with your consent.
18. Governing law
These Terms are governed by the laws of Poland, without prejudice to the mandatory consumer-protection rules of your country of residence in the EEA, and to any mandatory rules that allow consumers to bring proceedings in their home courts.
19. Changes to these Terms
We may update these Terms. If a change is material, we will give reasonable notice (for example by email or in-app). Continued use after the change takes effect means you accept the updated Terms.
20. Contact
Questions about these Terms? Reach out via .